Training is always changing and given the current overhaul of training techniques, we thought there was no better time than now to share a few of our secrets!
NEWS & ARTICLES
Top tips and tools for improving guest experiences (and feedback) in the Leisure Attraction and Hospitality industry.
Keeping guests engaged and happy is hard work, but it’s also the key to repeat custom and good feedback. Sometimes poor experiences are a result of sheer bad luck like rainy days, staff absence or broken equipment. Sometimes it’s simply through lack of innovation or...
A new era of training for the Leisure Attractions and Hospitality industries
C19 may be the straw that broke the camel’s back, but implementation of remote learning has been a long time coming for industries such as hospitality, leisure attractions, tourism and entertainment. Combining siloed, travelling or isolated teams with the demographic...
How we develop Escape Rooms for the Hotel, Leisure and Travel Industries
Escape rooms have taken the world by storm. In an industry that is showing no signs of slowing down (pre-C19), they are also very lucrative. Therefore, they must come with a big price tag, surely? What if we were to tell you that we have developed a pop-up escape room...
Reimagining Daytime Entertainment For The Holiday Industry
In addition to creating dynamic production shows and immersive experiences, The Business Creative has always provided our holiday industry clients with innovative, engaging, entertaining activities and concepts for their daytime programmes. These daytime programmes...
The Business Creative looks at what it takes to win audiences and command attention
Anyone who has worked in the entertainment and attractions industry for more than a decade will tell you how much things have changed over the years. But they will also tell you one thing hasn’t changed, that audiences always want to be thrilled and excited. From the...